Shipping & Returns
Free shipping only within the continental USA*
*FREE shipping promotions only apply to U.S. orders. Mystery Box and International orders are not included. Shipments are processed Monday through Friday only. After your payment is verified, it may take up to 48 hours to process and ship your order. This does not include weekends or holidays. If you require Overnight or Next Day delivery, please note that we must receive your order by 12 p.m. PST. USPS Priority is not Next Day or Overnight, you must choose the FEDEX 2nd Day or FEDEX Overnight option for delivery. Upon delivery, if there is a problem with your order, please contact support@glyderapparel.com immediately. Glyder is not responsible for lost or stolen packages.
RETURN POLICY
RETURNS & EXCHANGES
We want you to love your Glyder.
Eligible U.S. purchases may be returned or exchanged within 30 days of delivery.
Items must be unworn, unwashed and unaltered, with original tags attached, and must be free of stains, makeup, deodorant, odors and pet hair.
Full-Price Merchandise
Full-price merchandise may be returned for a refund, exchanged, or returned for store credit within 30 days of delivery.
Exchanges & Store Credit
Exchanges and returns for Glyder store credit receive free return shipping.
Refunds
Original shipping charges are non-refundable.
Sale Merchandise
Sale merchandise may be exchanged or returned for Glyder store credit only. Sale merchandise is not eligible for a refund to the original payment method.
Final Sale Merchandise
Items clearly marked FINAL SALE, including Online Warehouse Sale merchandise and Mystery Boxes, cannot be returned, exchanged or issued store credit.
Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective or different from what you ordered, please contact support@glyderapparel.com. We will make it right, and you will not be charged return shipping.
Starting a Return
All returns must be initiated through our online return portal or authorized by Glyder Customer Support before being shipped back to us. Returns sent without authorization or that do not meet the eligibility requirements above may be refused.
Return to Sender Packages
If an order is returned to Glyder because it was undeliverable or refused, we will contact you. If you would like the order reshipped, you will be responsible for the new shipping charge. If you choose a refund instead, original shipping charges are non-refundable.
Refund Timing
Once your return has been received and approved, please allow 3–5 business days for your refund to be processed. Your bank or credit card company may require additional time for the credit to appear.
*NO RETURNS OR EXCHANGES FOR ONLINE WAREHOUSE SALE ITEMS*
SHIPPING POLICY
*Because of the outrageous savings offered with our Mystery Box, there is a FINAL SALE commitment, there are no refunds or exchanges. Can not be combined with any other promotion/discount/sale.
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